The protection of your data and its use is important, and we want you to understand what information we hold, how we use it and what your rights are. This privacy policy explains how we collect information, what we use the information about you for, the basis on which we collect it and your rights.
The information we hold is collected and managed by North Euston Hotel. The website and agreements are all owned by North Euston Hotel. Our registered office is at The Esplanade, Fleetwood, FY7 6BN.
You can contact our DPO and raise any questions about your data via the email address – reception@northestonhotel.com
Our privacy promise
Your personal information is just that – personal, so we treat it with the highest standards of security and confidentiality. When you book a room, event or gym session at the North Euston your details are entered on to our customer database and we may send you details of offers and promotions that we believe will be of interest to you however we will never share any information about you with any other company.
How we use your information
If you have signed up to receive communications from us, we’ll use your information including details provided when using the enquiry form and from previous interactions with us to help us decide what we talk to you about. Our aim is to make sure that the information we send is of interest to you.
How we’ll keep in touch
If you have previously chosen to receive our marketing communications either by email or post, we’ll continue to send these to you unless you ask us to stop, which we will honour with out delay. You will never hear from any other company as a result of signing up for North Euston communications.
How long will we hold your personal information?
Where we have personal information which you have consented for us to use we will hold it for the period the consent remains in force and any other period we need for regulatory or other legal reasons. You may remove your consent at any time.
To add, update or delete any information we hold please contact us on the details below. We’ll then update your records if we can.
Please see below in relation to your rights to have data erased, rectified or for you to access it and for you to object to any processing or to transfer it.
Your Rights
You have a number of rights in relation to your personal information.
These are:
- The right to confirm if we are using data about you and to access details about what we are using and how;
- The right to lodge a complaint with the Information Commissioners Office;
- The right to request we rectify any inaccurate data corrected or to have data which is incomplete for the purpose we hold it completed;
- The right to be forgotten. Which is the right to ask us to delete information about you and if it is appropriate to do so we will do so;
- The right to restrict what we do with data in specific circumstances, including where the accuracy of the data is contested, processing is unlawful but you do not want us to erase the data or if we only need the data to meet legal requirements;
- The right to receive the data we hold about you in a format you can use to transfer the data electronically elsewhere.
You are also able to withdraw any consent you have provided for use to use your data at any time. This is opting out and the process is set out below.
General
Your privacy and data protection is very important to us and we comply with all aspects of the Data Protection legislation and ensure that any third parties we engage do so. You can find out more about your rights to data from the Information Commissioners Office.
We’re based in the UK and your information will not be transferred outside the European Economic Area.
Cookies
When you visit our websites, we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a site transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords are not stored in cookies.
How we use cookies
A cookie helps you get the best out of our website and helps us to provide you with a more customised service.
Cookies expire once you close your browser.
You can block or erase cookies from your computer if you want to (your browser’s help screen or manual should tell you how to do this), but if you chose to do so you will not be able to access most parts of our website which are reliant on the use of cookies to operate correctly and will not work if you set your browser not to accept cookies.
Please note, that if you set your browser to reject cookies you may not be able to use certain aspects of our websites.
Anonymous Site Statistics
We may automatically collect non-personal information such as the type of internet browsers being used to view our Site. You will not be identified from this information and it is only used to assist us in providing an effective service on this Site.
How to contact us
If you you would prefer to stop receiving communications from us or have any other query or concern,
simply call us on: 01253 876525, email: reception@northestonhotel.com or write to us at: North Euston Hotel, The Esplanade, Fleetwood, FY7 6BN
